We will do our best to respond as speedily as possible however please note that during busy periods this could take up to 72hrs. We are having a problem at the moment where our emails are going to the spam/junk folders for certain users. If you don’t receive a reply in up to 3 days, please check your spam/junk folder and add enquiries@thefoxandpheasant.com to your Whitelist or Safe Sender List. If you still don’t receive an email, then write to enquiries@thefoxandpheasant.com explaining the problem. We will do our best to answer your request as soon as possible.